Carnivore Collective
Multi-channel retail, wholesale, eCommerce, and eBay.
A complex operation needed centralised inventory, customer-specific pricing, credit terms, automation, and B2B invoicing without forcing the business into a rigid system.
Cloud commerce ERP for Australian businesses
Omnichannel Commerce ERP, POS & eCommerce Software.
VPS Foundation Suite helps Australian businesses run ERP-connected POS, B2B wholesale ordering portals, websites, marketplaces, inventory, warranty claims, invoicing, and Xero-connected workflows from one operating backbone.
Warranty claims management
Marketplace integration
Multi-location inventory
Multi-channel order management
Website, ERP-connected POS, trade portal, eBay, and Amazon orders feed the same operational workflow.
Cloud ERP control
Invoices, picking slips, stock movements, debtor records, and customer history are not afterthoughts.
Warranty management software
Warranty and RMA claims stay tied to products, serials, customers, correspondence, and resolution history.
B2B wholesale portal
Account customers, resellers, and distributors can order through debtor-aware portals tied to ERP rules.
Multi-tenant commerce
Multiple websites and portals can share one API, common business logic, and tenant-aware configuration.
Commerce ERP software Australia
Cloud commerce ERP should remove manual work as sales channels grow.
Many Australian businesses reach a point where every extra sale adds more admin: one system for POS, another for the website, another for marketplaces, another for accounts, and another spreadsheet to hold it together.
Automated multi-channel order entry
Orders are copied between systems before they become invoices or warehouse work.
Multi-location inventory management
Each channel has a different idea of what is available, reserved, or already sold.
B2B wholesale ordering portal
Trade customers still rely on phone calls, emailed POs, and staff intervention.
Multi-channel eCommerce integration
Adding eBay, Amazon, or another site multiplies operational complexity.
ERP order management workflow
One multi-channel order enters. The business moves.
1. Channel
ERP-connected POS, website, trade portal, eBay, Amazon
2. API
Single contract into the business logic
3. ERP
Stock, customer, debtor, order rules
4. Operations
Invoice, picking slip, fulfilment
5. Insight
History, reporting, service, and cleaner decisions
Customer proof
Built around real operational pressure.
The strongest customer stories are not generic praise. They point to the exact problems VPS Foundation Suite was built to solve: multi-channel stock, B2B pricing, customer ordering, invoicing, and less manual work.
Read customer storiesKoala Clothing
Wholesale and retail pricing with product variants.
Multi-tier pricing, automated customer-group discounting, size and colour control, smooth invoicing, and automated statements became part of one workflow.
Foamland
Stock visibility across multiple stores.
Staff gained one inventory picture across locations, making it easier to serve customers, transfer stock, and reduce the guesswork created by separate systems.
Reperren Motorcycles
Less double handling and easier reporting.
The move to a cloud-based operating system helped simplify day-to-day entry, reporting, and access outside the office.
Real storefront proof
Different brands. Same commerce foundation.
VPS Foundation Suite can support tenant websites with different audiences, catalogues, content, and visual identities while keeping the operating model connected behind the scenes.
Carnivore Collective
A meat processing and home butchery storefront with product browsing, YouTube video learning content, vouchers, and reseller pathways.
My Slice of Life
A different branded shopping experience for DIY food, beverage, cooking, brewing, baking, and local retail workflows.
Warranty claims management software
Warranty and RMA claims should have a lifecycle, not a folder of emails.
VPS Foundation Suite manages warranty work as part of the same operational backbone: product and serial details, customer and reseller context, attachments, correspondence, staff assignment, decisions, audit logs, RMA tracking, and dashboard visibility.
See warranty claims management
Claim record
Product, serial, purchase date, customer, and reseller/debtor context.
Workflow
Submitted, triaged, investigating, decided, resolved, closed, or rejected.
Evidence
Attachments, correspondence, notes, and status history in one place.
Ownership
Assignments, dashboard counts, and audit logs for accountable resolution.
VPS product family
Choose the VPS product that matches the job.
Foundation Suite is the broader commerce ERP platform. RetailGrid is the dedicated POS and retail operations system for stores that want sales, stock, customers, loyalty, and reporting without website, eBay, Amazon, or marketplace layers.
VPS Foundation Suite
Full commerce ERP backbone.
Best when the business needs POS, websites, marketplaces, debtor workflows, integrations, product data, warranty, fulfilment, and reporting controlled from one operational platform.
VPS RetailGrid
Focused multi-store POS.
Best when the job is reliable point of sale, stock management, customer loyalty, staff controls, store visibility, and clean day-to-day retail operations.
Common buyer questions
What Australian businesses ask when comparing ERP, POS, and eCommerce systems.
These are the conversations we expect with retailers, wholesalers, distributors, and multi-channel operators that are trying to reduce duplicated work without losing operational control.
What is the difference between an ERP and a POS?
A POS handles sales at the counter. A commerce ERP connects those sales to stock, customers, invoices, debtor workflows, eCommerce, fulfilment, reporting, and service history.
Can Foundation Suite support B2B wholesale ordering?
Yes. Account customers, resellers, and distributors can order through debtor-aware B2B wholesale portals that stay connected to ERP customer, pricing, stock, and fulfilment rules.
Does it help with warranty claims and RMA tracking?
Warranty claims can be managed with product, serial, customer, reseller, attachments, notes, assignment, correspondence, decision, and audit history in one workflow.
Can eBay, Amazon, and websites use the same stock record?
The ERP can keep product, stock, order, and fulfilment rules as the source of truth while marketplace and eCommerce channels feed the same operating workflow.
Commerce ERP modules Australia
ERP modules for POS, B2B wholesale, warranty, inventory, marketplaces, and tenant websites.
VPS Foundation Suite includes the surrounding ERP modules that make commerce work in the real world: debtors, creditors, multi-location inventory, promotions, loyalty, gift vouchers, warranty claims management, fulfilment, warehouses, YouTube learning content, Xero integration, and marketplaces.
View modules and integrationsERP-connected POS + eCommerce
Counter sales, online ordering, stock, invoicing, and fulfilment under one roof.
Multi-location Inventory
One ERP stock truth across stores, warehouses, websites, transfers, and fulfilment.
B2B Wholesale eCommerce
Debtor ordering portals for account customers, resellers, and distributors.
Warranty Claims Management
Claim intake, triage, evidence, correspondence, decisions, and audit history.
Marketplace Selling
Use eBay and Amazon without letting channel growth fragment operations.
Multi-tenant Commerce
Multiple sites and portals connected to a common ERP and API layer.
Learning Hub + YouTube
Bring full-length YouTube videos and Shorts into tenant websites as searchable product education.
Xero Accounting Integration
Keep commerce operations aligned with accounting workflows without making accounting software the operating hub.